Warranty Service
All products must pass 10000 tests before leaving the factory. The testing standards are based on EN standards.
About the products gurantee as below:
-For carbon rims & wheels, 2 years warranty from the date of receiving the goods.
-For other carbon parts, including frames, forks, handlebar, seat post, bottle cages: 2 years from the date of receiving the goods.
The warranty is valid only for the following factors:
- The goods are directly from Ainekasports only.
- Manufacturing or assembly defects in the production process.
- Original design faults.
The warranty is not valid for the following reasons:
- Improper installation/equipment with any other parts.
- Inappropriate uses, or amendments without our written agreement.
Important thing:
Particularly, but not limited to wheels, the replacement or refund is only valid for the part with problem.
For example, if the rim has problem,the replacement or refund is only for rim , but not the complete wheel, same rules applied to hub, spokes, nipples.
* Any purchase will be considered to willingly and automatically accept the above-mentioned terms.
